Making I.T. Better

Networks Security Desktops Servers

About VIA

We provide the solutions you need along with 24/7/365 service and support.

Support when you need it

For more than 30 years, VIA has provided 24/7/365 service and support.

  • Our average on-site response time: less than one hour thirty minutes.
  • Our average client hold time: less than twenty seconds.
  • Our average callback time for out-of-hours technical assistance: less than 30 minutes.
  • What’s that mean to you? When you need help someone is available any time.

Save resources

Since 1985, VIA has been “serving those who serve.” We planted our roots in the Public Sector and have recently expanded our services to assist those in the Private Sector as well. Although we work with organizations both big and small, we understand the many financial challenges that you may face every day. We also understand, across all areas of service, your organization is expected to be on the cutting edge of technology, while also tightening your budget. That’s why since our inception, VIA has always provided services at a rate much lower than any of our competitors. We also are able to provide special financing options to communities and companies alike. Leasing options and payment schedules are available to those who qualify.

Our Values

  • Trust is earned.
  • We do the right thing for the right reasons.
  • We keep our promises.
  • We give respect to those who put their trust in us.
  • We put our customers’ needs before our company’s profits.
  • We believe in our products and our solutions.
  • We are more successful together.
  • We believe in diversity.
  • Ideas become solutions.
  • Investing in our employee’s growth is an investment in our company.

Thumbs Up

You Can’t Put a Price on Trust

You can buy hardware from almost anyone. So, why are so many of our valued clients also repeat customers? It’s not about the price. You can buy hardware from online vendors for less, we readily admit that. But, with those online vendors do you really know what you are getting? The market is flooded with counterfeit hardware.

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Safe Email

Spoofing, Spamming and Phishing

Email spoofing is when the header (or the “FROM” line) of an email is changed to look like it came from somewhere other than the actual source for the purpose of spreading SPAM and data phishing. This is an illegal tactic used to coerce recipients into opening illegitimate email.

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Download the Whitepaper

Email Compliance Whitepaper

As a government institution the City of Lebanon is required by law to preserve all emails for legal and regulatory compliance reasons. Mike Collingsworth, MIS Director, handles all computers, data infrastructures, and telephones in the city. Finding the time to maintain the exchange server and create new policies pertaining to each user is a tedious task for Collingsworth.

Download the complete report


Our Team

  • Testimonial

    Kyle McCammack

    About Kyle McCammack

    Kyle is a top troubleshooter on the team. His secret he says is, “start with the obvious and work your way from there.” A veteran of diagnostics he has a knack for helping you get assistance from the right person on the team. Kyle will likely direct your phone call to the person on the team who can assist you the best. How did he get this good? He started at Lincoln Trail studying Telecommunications installation and repair. Now, he’s the guy behind your phone calls for assistance. He also does wireless installs. What does Kyle do when he isn’t a networking technician? He takes his English Mastiff dog for walks and spends time with his lovely fiancée.

  • Testimonial

    Steve Hurley

    Director of Network Services

    About Steve Hurley

    I began working for Endeavor Communications in 2016 after attending Middle Tennessee State University in Murfreesboro, TN. Throughout my career at Endeavor Communications, I have provided Network service support to agencies and municipalities throughout Central Indiana. I focus on responding to our clients’ needs, but also truly caring about clients’ success. While at Endeavor, or on location with clients, I can be found behind more than a few workstations performing different tasks to help our clients network services. When I am not bouncing from one computer workstation to the next, I am probably “glamping” with my wonderful wife and children.

  • Testimonial

    Brett Edstene

    Sales Engineer

    About Brett Edstene

    “I began working for VIA in 1997 after attending Ball State University in Muncie, IN. Throughout my career at VIA, I have provided PC, Network and Database support to agencies and municipalities throughout the Midwest. As President of VIA, I focus on developing a staff of talented and dedicated engineers and technicians who not only respond to our client’s needs, but also truly care about our client’s success. While at VIA or on location with clients, I can be found behind more than a few workstations performing different tasks for project management and client consultation. When I am not bouncing from one computer workstation to the next, I am spending time with my amazing five year old daughter (who takes up most of my free time).”

  • Testimonial

    Alan Herzig

    Network Administrator

    About Alan Herzig

    “As the newest member of VIA, I am the “go-to expert” for Microsoft Windows servers and OS issues. Previously, I worked in the public education sector, assisting teachers and students as they transitioned into the “one-to-one environment”. I have experience with customer relations, as it deals with technology, for AT&T and Duke Energy. At VIA, I enjoy providing excellent customer service in the creative and energetic atmosphere that the VIA team provides.”

  • Testimonial

    Joshua Liechty

    Network Engineer

    About Joshua Liechty

    Joshua graduated from Purdue University with a degree in Acoustical Engineering. Throughout his various jobs he has garnered experience in  programming, IT Services, and client communication. Joshua brings with him vast tech experience and a hard-working tenacity at doing “anything and everything” for his clients. His ability to bring creativity to clientele problems is an asset for not only you, but the Endeavor team.

    In Joshua’s spare time he enjoys home improvement projects, nature photography, and binge-watching YouTube.

Testimonials

Read what a few of our valued customers have to say.


  • Jay Harris, Randolph County Sheriff (2003-2010), Randolph County Council, Randolph County, IN

    I have worked with VIA since 1997.  VIA is a VERY good business to work with.  They are always on call when needed and when I have a problem they take care of it immediately without question.  The staff is VERY friendly and are VERY knowledgeable.  You can not ask for a nicer and dependable business than VIA.

    Jay Harris, Randolph County Sheriff (2003-2010) Randolph County Council Randolph County, IN

  • Sabrina Harms, Dispatch Director, Posey County, IN

    Working with VIA is like working with family; you’re not just a number, you are someone ... They go above and beyond.

    Sabrina Harms, Dispatch Director Posey County, Indiana

  • Chief John Borges , Franklin Police Department, Franklin, Indiana

    We have worked with VIA since the early 90's.  They have always gone above and beyond when it comes to meeting our needs.  When things go wrong they have always worked with us to make things right. When we need solutions, they come up with options. Other companies come and go, but VIA has always been there for us.

    Chief John Borges Franklin Police Department Franklin, Indiana

  • Jay Jackson, Systems Admin., Emergency Services of Henry County, New Castle, Indiana

    We've been with VIA since 1988! We've been partnered with VIA longer than most I.T. companies have been in business. For almost twenty years there has been one company we call when we need parts or solutions or help of any kind, and that is VIA. Reliability is more than being there when you call, it's being there when you call next year, and for the next ten years.

    Jay Jackson, Systems Administrator Emergency Services of Henry County New Castle, Indiana

  • Ret. Chief Frans Hollanders, Martinsville Police Dept. Martinsville, Indiana

    When we need a server, we call VIA. When we need PCs we call VIA. When we need printers, we call VIA. When we need networking, we call VIA. When we get hit by lightning, we call VIA. If I'm out of town and there's a problem, I tell my staff to call VIA. There is a definite trend here. VIA is the company that you call. We've been with VIA since 1989, they've always been there, and they've always delivered.

    Ret. Chief Frans Hollanders Martinsville Police Department Martinsville, Indiana



What we do is more than consulting, more than integrating, more than managing. We do exactly what needs to be done.

Our Partners

Just a few of our trusted partners

Barracuda
CISCO Select Partner
Symantec Secure One Registered
RedHat Ready Business Partner

Get in touch with us.

Feel free to give us a call or email, we are happy to talk you through any projects or issues.

Address

2 S. West Street – P.O. Box 237

Cloverdale, IN 46120

Contact us

Contact Details

Toll Free 800.735.7975
Local 317.225.5232
help@verticaltech.us
sales@verticaltech.us

Office Hours

8:30 AM – 4:00 PM
Monday through Friday

After Hours

Call 800.735.7975 ext. 5

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